FAQ’s

 

Got A Question? We can help...
Who will deliver my product?
We use Fedex courier to deliver our goods within the UK and worldwide. All delivery charges will be added to individual quotations.
What if I am out when my product is delivered?
We use standard next day service – timed deliveries are available upon request.
When do I pay?
Payment is required at the time of approval / sign off. Trade credit accounts are available upon request and approval.
What is bleed?
Ink that prints beyond the trim edge of the page to ensure it extends to the edge of the page after trimming. As there is a degree of movement when printing on any press, you should always create 3mm bleed on all edges where bleed is needed. Supplying your job without bleed may result in white lines when we trim it.
What is the difference between CMYK and RGB?
CMYK stands for Cyan, Magenta, Yellow and Black – the inks our Indigo digital presses mix together to make colours on your printed job. RGB stands for Red, Green and Blue – the colours of light a computer screen mixes together to make colours on your screen. All images should be 300 dpi. DPI is the amount of ink dots per inch; 300 dots per inch is the required standard for printed material.
I’m not sure if my artwork is correct, what should I do?
That’s why we are here. If you are in any doubt or have any questions please contact us and we will be delighted to help you. Artwork files should be supplied as print-ready PDF with fonts embedded.
What size?
We can print up to SRA3 size – 320mmx460mm (max print area 310 x 440mm)

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